UPTIME SERVICE
Because there is no time for downtime, Uptime is key to our customer’s success. When your truck stands still, so does your business. Any breakdown can impact your bottom line and can also harm your reputation.
By visiting one of our Certified Uptime locations, you’ll feel the difference with every service visit. That’s because we have made improvements that make a real difference to you, our valued customers. We’ve adopted standards, service processes and updated our shop layout with Uptime Bay service for short repairs, all to deliver maximum uptime for your business.
The process……
- CHECK IN – your Service Advisor will perform a walk-around assessment and access your vehicle’s data. Check-in and initial diagnostics will be completed in under two hours, so you’ll quickly know your truck’s status and can approve a repair plan.
- UPTIME BAY – If the assessment indicates quick diagnostics and repair, your truck goes directly to an Uptime Bay. This ensures that short repairs are performed and completed within hours, not days.
- ADVANCED BAY – If the assessment reveals that advanced diagnostics are required, your truck will be routed to an Advanced Bay. You’ll be advised of the anticipated repair time and costs ASAP.
The road is an unpredictable place. Our goal is to minimize the risk of a breakdown; if one does occur, these resources and our Uptime Centers are mobilized to work with you and get your truck back on the road as quickly as possible.
- Enhanced and consistent service experience
- Increased satisfaction
- Improved communication about the repair
- Increase maintenance efficiency
- Enables faster decisions for trucks, drivers and loads
Our Trucks are equipped with Welders, Air compressor, Cranes, Oxy Acetylene torches along with Basic supplies to repair Minor Air and electrical issue using standard equipment. We also do field service work from Logging Equipment to Construction equipment on site.
Port Alberni After Hours Number:
SERVICE: 250-735-7240 | PARTS: 250-720-7936
(call out charges will apply)
Berk’s Intertruck has the capability and capacity to manufacture, service and repair drivelines for all heavy trucks, mining, construction and off-highway on Vancouver island.
Driveline repair and fabrication from automotive to heavy duty including PTO shafts, estimates available upon inspection.
Berk’s Intertruck also has full service repair facilities for:
Repair: Replacement of worn parts, u-joints, re-tube, straightening, balancing
Redesign: Shortening, lengthening, component upgrades
Alterations: Shortening, lengthening
Custom design and manufacturing
Berk’s Intertruck stocks the largest selection heavy duty u-joints for commercial trucks in the industry on Vancouver Island, in series ranging from:
1610 to 1810, SPL140 to SPL350 and RPL 20 & RPL25
We are distributors of all OEM brands which include:
Spicer and Meritor
At our Nanaimo facility we stock from ½” to 1-1/4” rod, we have to ability to create round, Semi round and square ranging from 1” Inside Dimension to 6-1/2” inside dimension. So if you are ordering ubolts from another one of our facility we can typically have them ready for you the following business day.
Same day service on most flywheel resurfacing jobs.
We have a limited supply of eaton aeroquip GH781 hose in sizes ranging from 4-16 gauge at most locations. We offer crimp fittings in SAE and JIC with a collection of adapters for ORB and ORFS. We are always building our inventory levels and adjusting to our customers needs.
Our Commercial Vehicle Inspections are performed by trade qualified mechanics that are authorized through CVSE as Authorized Inspectors. Inspections are completed at our Preventative Maintenance Facilities throughout the Vancouver Island. CVSE Area Vehicle Inspectors conduct periodic audits to monitor compliance of all applicable vehicle inspection program standards, expectations and regulations.
Berks intertruck holds a National Safety mark allowing us to preform Fabrication to Commercial transport Vehicles from a Small bracket, swapping van bodies, to out rigging a dump body. We can also lengthen or shorten Frame rails and move axles. Our certified welders on staff are ready to take on any project.
Our four service facilities in Nanaimo, Duncan, Port Alberni and Duke Point feature fully equipped service departments with the latest diagnostic equipment, tooling and repair equipment. We have a qualified team of factory trained technicians and experience management staff that is here to ensure that your experience at Berk’s Intertruck is fast, efficient and quality of service is performed to the highest degree.
To keep your equipment running in top condition, protect your investment and ensure you receive top dollar at resale scheduled maintenance is an important part of a total maintenance plan. Whether your needs are full service or complete component overhaul, we have the experience and quality parts to get the job done fast. We know downtime means money to you.
We are on call 24 hours a day 7 days a week to handle your emergencies with our fully equipped mobile service units.
Our two service facilities in Winnipeg and Brandon feature fully equipped service departments with the latest diagnostic equipment, tooling and repair equipment. We have a qualified team of factory trained technicians and experience management staff that is here to ensure that your experience at Bulldog Truck Centre is fast, efficient and quality of service is performed to the highest degree.
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